Director - Marketing & Communication - Hospitality/Food Services

Role: Director Marketing and Communication

Location: Mumbai

Industry: Hospitality/ Food Services

Roles and Responsibilities:

Marketing Capabilities

- Drive segment marketing with strong regional capabilities

- Lead digital marketing & lead generation

- Manage marketing tech (digital, CRM, sales tools)

- Oversee brand performance

- Strengthen retail capabilities

- Lead content creation & digital product management

Marketing Community

- Build a strong marketing community in India

- Upskill internal teams through training & methodologies

- Represent marketing within leadership

Communications

- Execute communication strategies aligned to business goals

- Manage social media presence & brand awareness

- Act as spokesperson for digital transformation

Strategy & Innovation

- Track market trends, competition & customer insights

- Drive organizational and capability enhancements

- Ensure continuous innovation and market responsiveness

- Build strong external partnerships

Accountability

- Deliver revenue growth, profitability & client retention

- Drive employee engagement & talent development

- Manage risks & legal responsibilities