Job Title: Director, Supply Chain IT

Location: India (Blr Preferred)

Exp:12-15 years

Position Summary:

- The Director of Supply Chain IT leads the strategic direction, governance, and execution of technology initiatives supporting end-to-end supply chain operations within a global pharmaceutical CDMO.

- This role ensures robust, compliant, and data-driven systems enable efficient planning, sourcing, manufacturing, warehousing, and distribution processes across GxP environments.

- The Director will partner with cross-functional stakeholders to drive digital transformation and digital strategy, lead complex multi-site SAP S/4HANA and SCM system integrations, and ensure continuity and visibility across internal and external supply networks.

- Responsibilities include owning the IT roadmap for supply chain functions, system architecture, compliance, and performance monitoring, while promoting continuous improvement and innovation.

Key Responsibilities:

Strategic Planning & Roadmap Development:

- Lead the creation and execution of a global IT strategy for supply chain systems aligned with business growth, regulatory needs, and customer expectations.

- Define a multiyear roadmap for system upgrades, process automation, predictive analytics, and cloud enablement.

- Evaluate emerging technologies ( blockchain, IoT, AI/ML) for traceability, inventory accuracy, and risk mitigation.

- Partner with global operations, quality, regulatory, and finance leaders to align business priorities and IT capabilities.

Enterprise Systems Leadership:

- Direct the deployment, optimization, and lifecycle management of SAP S/4HANA, WMS, TMS, planning (APS), MRP, EDI, and supplier collaboration systems.

- Ensure seamless integration of supply chain systems with MES, QMS, CRM, and laboratory platforms to support end-to-end digital thread.

- Establish data governance and master data management standards across systems to ensure consistency, accuracy, and auditability.

- Oversee cloud & hybrid system deployments in compliance with FDA 21 CFR Part 11, GAMP 5, and Annex 11.

GxP Compliance & Validation Oversight:

- Collaborate with Quality Assurance and CSV teams to validate all GxP-impacting supply chain systems.

- Implement secure role-based access controls, audit trails, disaster recovery, and backup policies for regulated systems.

- Ensure systems support serialization, track-and-trace, controlled substances handling, and import/export compliance.

Cross-functional & External Collaboration:

- Act as a key interface with manufacturing, procurement, logistics, planning, quality, and finance to gather requirements and optimize workflows.

- Build strong vendor partnerships to ensure delivery, compliance, and SLAs are met.

- Coordinate with external CMOs, 3PLs, suppliers, and customers to ensure data integration and supply chain visibility.

Project & Program Management:

- Lead global and site-specific supply chain IT projects, ensuring scope, timelines, budgets, and KPIs are met.

- Apply ITIL, PMP, or Agile methodologies to manage risks, allocate resources, and deliver high-impact outcomes.

- Establish formal governance and change management structures to oversee digital transformation and digital strategy across supply chain domains.

Operational Performance & Continuous Improvement:

- Monitor system KPIs including uptime, transaction throughput, fulfillment accuracy, and order cycle time.

- Implement real-time dashboards and data analytics for proactive decision-making and root cause analysis.

- Identify system enhancements to reduce manual interventions, lower inventory costs, and improve customer service levels.

- Drive innovation through automation, robotics, and AI-based forecasting and inventory optimization tools.

Leadership & Team Development:

- Lead, mentor, and develop a global team of IT analysts, engineers, architects, and project managers.

- Foster a culture of accountability, innovation, continuous learning, and customer-centric delivery.

- Promote collaboration, knowledge sharing, and cross-training across global and site-based teams.

Qualifications:

Education & Experience:

- Bachelor s degree in Computer Science, Engineering, Information Systems, or Supply Chain Management; advanced degree preferred.

- 12-15 years of IT leadership experience, including 5+ years focused on supply chain systems within a pharmaceutical, biotech, or CDMO environment.

- Proven success leading global SAP S/4HANA/SCM transformation projects and operating in regulated GxP environments.

Skills & Knowledge:

- Expertise in SAP S/4HANA, Oracle, Blue Yonder, Kinaxis, or ERP/WMS/APS systems.

- Strong understanding of GxP validation, supply chain planning, manufacturing logistics, serialization, and cold chain operations.

- Proficient in Agile/Waterfall project methodologies, ITIL practices, and cybersecurity principles.

- Exceptional leadership, communication, vendor management, and stakeholder engagement