Director - IT Strategy / IT4IT/IT Operating Model
Job Description:
- Define and implement the IT4IT reference architecture aligned with business goals
- Own the full Plan- Build- Run toolchain (ServiceNow, Jira, Azure DevOps, AIOps, etc.) with seamless integrations
- Standardize & digitize IT value streams (e.g., Strategy - Portfolio, Detect - Correct) with a unified data model and real-time KPI tracking
- Govern IT Operating Model transformation ensuring compliance with security, privacy & EA policies
- Lead end-to-end deliverables, including hands-on coding, AI/ML and cloud infra work-from scratch
- Manage project execution, product roadmaps, team building, and delivery
- Drive presales engagements, author RFPs, oversee business development interactions
- Ensure solutions meet quality, scalability, and performance standards
Experience & Skills Required:
- 17-25 years of overall experience, with 7-10 years in coding/development
- Career start in software engineering, gaining deep technical grounding
- Strong AI, ML, cloud infrastructure, and IT infrastructure expertise
- Experience in Tier- 1 enterprises (across IT ops, architecture, engineering teams)
- Proven success in project and product management, team building, and delivery execution
- Demonstrated presales & RFP leadership with enterprise-level business development
Preferred Certifications:
- IT4IT Foundation or Practitioner (Open Group)
- ITIL v4, TOGAF or SAFe Architect
- PMP or Agile Certifications
Stakeholder & Team Collaboration:
- Partner closely with CIO, CISO, IT Ops, and App teams to align strategy and delivery
- Build, mentor, and lead a cross-functional team of architects, process owners, and toolchain leads
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