Director - IT Quality - Center of Excellence

Job Title: Director of Quality.

Location: Bengaluru, Karnataka, India.

Job Summary:

- The Director of Quality will lead and oversee all testing activities within the organization, managing a team of 150-170 professionals, including 6-8 direct reportees.

- This role focuses on establishing a Center of Excellence, ensuring the implementation of best practices, governance processes, and the standardization of testing methodologies.

- The Director will work closely with senior leadership to drive innovation, transformation, and alignment with business objectives.

Key Responsibilities.

- Lead and manage all aspects of software quality assurance and testing.

- Establish and maintain a Center of Excellence for testing, ensuring industry best practices and governance frameworks are in place.

- Standardize automation testing toolsets across divisions, leveraging AI-driven automation where applicable.

- Provide strategic direction, ensuring alignment with organizational goals and business strategy.

- Collaborate with internal stakeholders to refine testing methodologies and drive continuous improvement.

- Lead transformation initiatives, driving innovation and process enhancements across software quality assurance.

- Manage risk effectively, implementing mitigation strategies and ensuring compliance with industry standards.

- Provide executive-level dashboards and metrics-driven insights into software quality assurance performance.

- Oversee test planning, execution, and automation frameworks to enhance efficiency and accuracy.

- Ensure adherence to established controls, methodologies, and compliance requirements.

- Recruit, mentor, and develop quality assurance professionals, fostering a high-performance culture.

Qualifications:

- Proven experience in leading and managing large-scale testing teams.

- Strong background in automation testing with expertise in tools such as Selenium, Playwright, and other AI-driven automation frameworks.

- Excellent leadership, people management, and communication skills.

- Experience in standardizing testing toolsets across diverse business divisions.

- Familiarity with industrial and institutional testing environments.

Soft Skills:

- Strong leadership, problem-solving, and interpersonal abilities.

- Excellent communication and presentation skills.

- Self-motivated, proactive, and results driven.

- Effective time and project management skills.