Director - Human Resources - eCommerce

About the Role:

We are seeking a highly experienced and strategic Director - Human Resources to lead the HR function for a fast-growing e-commerce organization. The ideal candidate will bring deep expertise in building people strategies for digital-first businesses, scaling organizations, and creating high-performance cultures.

This role requires strong leadership, business acumen, and proven experience in Internet / e-commerce companies with exposure to rapid growth, distributed teams, and digital talent management.

Key Responsibilities:

Strategic HR Leadership:

- Partner with leadership to design and execute people strategy aligned with business growth.

- Drive organizational design and change management for scale.

- Provide thought leadership on talent strategy in the digital/e-commerce sector.

Talent Acquisition & Management:

- Oversee end-to-end recruitment for senior and niche digital roles.

- Build employer branding initiatives to attract top e-commerce and tech talent.

- Drive succession planning and leadership development programs.

Culture & Engagement:

- Champion a high-performance culture with a strong focus on innovation and agility.

- Lead employee engagement, DEI, and recognition initiatives.

- Ensure strong alignment between company values and people practices.

HR Operations & Compliance:

- Oversee compensation strategy, rewards, and performance management frameworks.

- Ensure compliance with labor laws and global HR best practices.

- Leverage HR technology, data, and analytics to enhance decision-making.

Learning & Development:

- Establish leadership development, reskilling, and upskilling programs.

- Create digital-first learning platforms to support workforce capability building.

Key Requirements:

- 15+ years of progressive HR experience, with at least 5 years in a senior leadership role.

- Strong background in Internet / e-commerce / digital-first companies preferred.

- Proven ability to manage HR in a fast-paced, high-growth environment.

- Deep expertise in talent acquisition, culture-building, rewards, and HR tech adoption.

- Strong business orientation with the ability to influence CXO-level stakeholders.

- Excellent leadership, communication, and stakeholder management skills.