Director - HR Business Partner - IT

We are looking for a strategic, results-driven HR leader to partner closely with business leadership and drive end-to-end people strategy for a large-scale (1000+ employees) operations environment. This role will play a critical part in shaping talent outcomes, strengthening culture, and enabling sustainable business growth.

Key Responsibilities :

Strategic HR Leadership :

- Align HR strategy with business goals to drive workforce effectiveness and scalable growth

- Act as a trusted advisor to senior leadership on all people-related matters

People Experience & Culture :

- Drive employee engagement through data-driven insights (pulse surveys, feedback, exit analysis)

- Design and implement initiatives that foster a high-performance, collaborative culture

Talent Optimization & Analytics :

- Leverage HR analytics to improve retention, productivity, and overall employee experience

- Build and present dashboards to enable data-backed decision-making

Performance & Learning :

- Strengthen performance management frameworks to promote continuous feedback and growth

- Identify capability gaps and drive targeted learning and development initiatives

Compensation & Benefits :

Support compensation benchmarking and reward strategies aligned to performance and market standards

Employee Relations & Compliance :

- Manage complex employee relations issues with maturity and discretion

- Ensure adherence to HR policies, compliance standards, and risk mitigation practices

Candidate Profile :

- Proven experience influencing senior stakeholders in large, complex organizations

- Strong exposure to high-volume, service-oriented environments

- Highly analytical with the ability to translate data into actionable insights

- Passionate about building culture and driving engagement at scale

- Demonstrated experience in leading change and transformation initiatives

- This is a high-impact leadership role for someone who thrives at the intersection of strategy, execution, and people excellence.