Role: Director / GM Head, Client Servicing (Event Management) Job Summary: We are seeking a dynamic and experienced professional to lead our Client Servicing function in the Event Management space. The Head of Client Servicing will be responsible for driving client success, ensuring high-quality service delivery, and building long-term strategic partnerships. This role demands strong leadership, business acumen, and the ability to inspire a high-performing team. Key Responsibilities: Client Relationship Management - Serve as the senior point of contact for key clients. - Build and nurture long-term, trust-based client partnerships. - Understand client goals, challenges, and industry trends to offer proactive solutions. Team Leadership - Lead, mentor, and develop a client servicing/account management team. - Define performance standards and review individual/team progress. - Foster a culture of collaboration, accountability, and excellence. Strategic Planning - Partner with leadership to define client strategies aligned with business goals. - Identify opportunities for upselling, cross-selling, and business expansion. - Lead client review meetings and strategic discussions. Project Oversight - Oversee delivery of client work, ensuring quality, timeliness, and budget adherence. - Handle escalations and resolve issues with professionalism. - Coordinate with internal teams (creative, production, tech, finance) for seamless execution. Reporting & Analysis - Track client satisfaction metrics and service performance KPIs. - Provide management reports on client health, risks, and opportunities. - Recommend improvements based on insights and feedback. Location: Connaught Place, Delhi Compensation: Competitive, aligned with experience. References: Please share suitable profiles or WhatsApp on 8527682682.

Delhi NCR

Director/General Manager - Client Servicing Head - Event Management 

Job Description for Director/General Manager - Client Servicing Head - Event Management  in Your HR Folks in  Delhi NCR for (10-18) years of experience. Apply Now!