Director - Engineering

Description:

The Director of Technology role blends strategic leadership with hands-on execution, driving the full tech and product vision while ensuring excellence across digital platforms. It suits someone who thrives in fast-growing environments, can build scalable systems, and leads teams effectively. The position oversees engineering and product teams and aligns them with the organizations growth plans.

ROLE & RESPONSIBILITIES

- Define and own the tech and product vision aligned with organizations mission, market needs and business goals.

- Architect and scale secure, user-centric web and mobile platforms to expand welfare access.

- Lead cross-functional teams across product, design, UX and engineering, fostering a high-performance, innovation-driven culture.

- Drive agile roadmaps with rapid iteration, ensuring responsiveness to user feedback and policy shifts.

- Implement best-in-class development practices, CI/CD, cloud infrastructure and platform security.

- Oversee scalable data architecture, ethical data use and actionable analytics.

- Collaborate with government, operations and fundraising teams to drive product-market fit.

- Stay ahead of general tech and AI trends to inform strategic decisions and product evolution.

- Partner closely with the CTO to shape organizational strategy with a strong tech-product lens.

SKILLS & EXPERTISE

- Proven track record of aligning tech with mission-driven outcomes.

- Deep experience in building scalable, interoperable digital tools in low-resource, high-impact settings.

- Strong leadership in product strategy, UX for marginalized users and engineering execution.

- Hands-on with cloud, microservices, DevOps, agile and secure system design.

- Adept at identifying inefficiencies and deploying tech to enhance service delivery and beneficiary impact.

BEHAVIOURAL COMPENTENCIES & VALUES

- Entrepreneurial Energy: Own your time and resources to deliver solutions

- Dealing with Ambiguity: Grace under pressure, progressive elaboration

- Growth Mindset: Every experience is an opportunity for growth

- Collaboration: Build productive partnerships with both internal and external stakeholders

- Proven experience in building and scaling building and scaling digital platforms aimed at social impact

- Demonstrated success in strategic planning, cross-functional leadership and stakeholder engagement at national or state levels

- Experience mentoring high-performing technical teams while fostering inclusive, values-aligned growth environments