Who is AiDash? AiDash is an AI-first vertical SaaS company on a mission to transform operations, maintenance, and sustainability in industries with geographically distributed assets by using satellites and AI at scale. With access to a continual, near real-time stream of critical data, utilities, energy, mining, and other core industries can make more informed decisions and build optimized long-term plans, all while reducing costs, improving reliability, and achieving sustainability goals. AiDash is backed by top-tier investors, including Benhamou Global Ventures, National Grid Partners, Edison International, Schneider Electric and Shell Ventures. To learn more about how AiDash is helping core industries become more resilient, efficient, and sustainable, visit www.aidash.com. What's the role? AiDash is seeking a dynamic and seasoned leader with a strong background in analytics/strategy consulting for the AiDash product portfolio. The ideal candidate will be responsible for leading a team, establishing robust systems and processes, and working closely with leaders in Customer Success (in US and Europe), GIS Operations, Data Science, and Professional Services teams, driving on-time and effective delivery. The primary focus will be on ensuring timely and efficient delivery, managing delivery costs effectively, building and training a high-performing team, and providing strategic inputs to the product management team. What will you do? Leadership, Organization Development: - Provide strategic guidance and leadership in analytics consulting for AiDash Product / Platform. - Build, lead, and mentor a high-performance organization of analysts, associates and project managers. - Create a customer-centric, performance-driven, innovation-focused culture across the team. Delivery Management: - Oversee project delivery to ensure timely and high-quality outcomes. - Set and monitor key performance indicators (KPIs) related to project delivery, in terms of time, cost and effectiveness. - Collaborate with leaders in Customer Success (at client locations), Data - Operations / GIS Operations, Data Science, and Professional Services (SaaS implementation) to drive synergies and deliver integrated solutions. Systems and Processes: - Develop and implement robust systems and processes to streamline workflow and enhance operational efficiency - Continuously evaluate and improve processes to meet evolving business needs. - Work closely with the product management team to provide valuable insights for short-term and long-term priorities. What are we looking for? - MBA from a top tier institution with 10-plus years of experience in analytics/strategy/process consulting. - Proven track record in managing multi-million dollar consulting projects - Demonstrated success in building and leading a high calibre team - Experience in Software product / SaaS environment / AI Platforms is a good to have knowledge but not mandatory. - Excellent stakeholder management and project management skills, experienced in working with cross-function and cross-geography teams - First principal thinker, willing to build and drive an innovation driven organization. - Client-focused professional, eager to thrive in a dynamic and rapidly changing work environment.

Gurgaon/Gurugram

Bangalore

Director - Customer Success - SaaS - IIM/ISB/FMS/MDI 

Job Description for Director - Customer Success - SaaS - IIM/ISB/FMS/MDI  in NextMile Consulting in  Gurgaon/Gurugram Bangalore for (10-15) years of experience. Apply Now!