Company Overview:

We are a leading provider of comprehensive loyalty and rewards solutions, empowering businesses across diverse sectors, including retail, e-commerce, financial services, and hospitality, to cultivate stronger customer relationships and drive revenue growth. Our platform enables clients to design, implement, and manage customized loyalty programs that enhance customer engagement and brand advocacy.

Role Overview:

The Director - Business Development (Loyalty Programs) will spearhead the expansion of our loyalty solutions portfolio by identifying, pursuing, and securing new business opportunities. This role involves collaborating closely with cross-functional teams, including sales, marketing, and product development, to craft compelling value propositions tailored to prospective clients. The Director will be instrumental in driving revenue growth and establishing our company as the preferred partner for loyalty program solutions, ultimately enhancing customer lifetime value for our clients and solidifying our market leadership.

Key Responsibilities:

- Develop and execute a strategic business development plan to achieve sales targets and expand market share within the loyalty program sector.

- Identify and qualify new business opportunities by conducting market research, analyzing industry trends, and networking with key decision-makers.

- Lead the entire sales cycle, from initial contact and needs assessment to proposal development, negotiation, and contract closure, for enterprise-level clients.

- Build and maintain strong relationships with key stakeholders at prospective client organizations, including C-level executives, marketing directors, and loyalty program managers.

- Collaborate with internal teams to develop customized loyalty program solutions that address specific client needs and deliver measurable results.

- Present compelling product demonstrations and sales presentations to showcase the value proposition of our loyalty solutions.

- Manage and mentor a team of business development professionals, providing guidance, coaching, and support to achieve individual and team goals.

- Track and report on sales performance, pipeline activity, and market trends to inform strategic decision-making.

Required Skillset:

- Demonstrated ability to develop and execute successful business development strategies within the loyalty and rewards industry.

- Proven expertise in selling complex loyalty program solutions to enterprise-level clients.

- Exceptional communication, presentation, and interpersonal skills to effectively engage with clients and internal stakeholders.

- Strong analytical and problem-solving abilities to identify client needs and develop tailored solutions.

- Proficiency in building and managing high-performing sales teams.

- 9 - 15 years of relevant experience in Sales, Loyalty Reward Sales, or Loyalty Reward Marketing.

- Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.