About the Organization:

We are a fast-growing enterprise AI company building mission-critical products for global customers. Our R&D organization spans 200+ people across multiple product lines and a common AI/ML platform. As we scale, we are redefining the operating system for how a modern, complex, multi-disciplinary R&D team collaborates and delivers with excellence.

The Role:

As Head of Strategic Customer Deployment / AI Deployment you will own the people and operational backbone of our India strategic deployment organization, ensuring top talent consistently drives high-impact outcomes for customers.

Initially, you will manage a team of high-caliber junior talent, including graduates from top institutions like IIT, IIM, and ex-MBB consultants, setting standards for execution, clarity, and impact. Over time, your remit will expand to include larger programs, global projects, and critical operational initiatives, giving you the opportunity to shape the future of our strategic deployment engine.

In summary: This role is about people leadership, operational excellence, and scaling high-impact strategic deployment. You will start with a talented core team and rapidly expand your influence as the organization grows globally. If you thrive in unstructured environments and are obsessed with enabling talent to achieve extraordinary outcomes, this role is for you. This is a leadership-first, not AI-first role. You will:

- Lead, inspire, and scale a high-performance team across multiple functions, establishing clear accountability and operational discipline-

- Build and implement repeatable processes, playbooks, and staffing strategies to ensure the organization runs efficiently-

- Drive development and retention of top talent, identifying future leaders and creating growth opportunities-

- Collaborate globally with product consultants, CSMs, and R&D teams to ensure seamless strategic deployment of customer projects-

- Translate unstructured challenges into structured plans, achieving results in a fast-moving startup environment

You will gain exposure to our AI, analytics, and geospatial capabilities, but your primary contribution is leadership, strategy, and operational excellence.

Who You Are:

- A natural people leader with high empathy and conviction-

- Experienced scaling teams in ambiguous, high-stakes environments-

- Comfortable making tough trade-offs in a fast-moving startup-

- Able to foster a culture of accountability, collaboration, and customer obsession- Excited by stretch opportunities, growing remit, and shaping a global organization

Why You'll Love Working Here:

- Lead a world-class team of top-tier talent (IIT, IIM, ex-MBB) driving mission-critical outcomes for utilities and infrastructure-

- Shape the scaling of a global startup while developing your own leadership footprint-

- Work alongside high-caliber peers who value ownership, low ego, and measurable impact-

- Influence how top talent is strategically deployed to maximize customer success

In summary:

This role is about people leadership, operational excellence, and scaling high-impact strategic deployment. You will start with a talented core team and rapidly expand your influence as the organization grows globally. If you thrive in unstructured environments and are obsessed with enabling talent to achieve extraordinary outcomes, this role is for you.