Digital Marketing Specialist

Summary :

Innoquest is looking for a Digital Marketing Team Manager for their clients in in Insurance/Brokerage business for their Marketing team who has experience in handling a team of marketing automation and web ops. The role of the Digital Marketing Team Manager will be to support in onboarding milestones and day-to-day management of the organisation digital marketing team .

Mandatory Ask:

- MBA or equivalent in Marketing required with 7+ years digital marketing.

- Should have 4 years of demonstrated team management experience, including depth of knowledge of handling a team in digital marketing.

- Should have Understanding and experience with digital marketing tools, inclusive of content management systems, Automation/CRM (Salesforce), web analytics, and social media systems.

Roles and Responsibility:

- Day-to-day management and oversight of Digital Marketing resources, maintains work schedules and oversight of time off requests, staffing conflicts and resourcing along with direct support of management.

- Will be responsible for monitors and regularly assesses overall team and individual performance against goals/KPIs to assess knowledge and performance improvement opportunities, including conflict resolution, staff issues and escalating foreseeable attrition risks.

- Actively participates in individual team members' performance reviews, providing regular feedback regarding individual performance and additional training needs to be addressed as per organisation needs.

- Maintains a current understanding of each capabilities, processes, workflows, SLAs and contributes to the brands guidelines and business divisions to ensure accurate oversight and output of deliverables.