Role Overview: The Digital Analyst will lead defined analytics and reporting workstreams focused on improving performance across the end-to-end digital banking customer lifecycle. The role combines digital banking knowledge with hands-on analytical problem-solving, structured delivery, and client-facing consulting skills. Key Responsibilities: - Lead defined digital analytics and reporting workstreams across the customer lifecycle. - Translate business questions into clear analytical approaches, data requirements, KPIs, dashboards, and actionable insights. - Manage workstream delivery from requirements gathering through data preparation, analysis, visualization, testing, deployment, and BAU support. - Conduct and review analyses of acquisition funnels, application conversion, account opening, funding, attrition, digital adoption, customer engagement, feature performance, payment behavior, transaction patterns, and profitability. - Synthesize analytical findings into clear business insights and support practical recommendations for client stakeholders. - Coordinate priorities, dependencies, risks, and deliverables to ensure high-quality outputs within committed timelines. - Apply consistent KPI definitions, data-quality controls, analytical methodologies, and reporting standards. - Contribute to the consolidation and automation of recurring reports. - Support stakeholder discussions, client presentations, analytical storytelling, and project governance. - Supervise and guide Analysts and Specialists, providing feedback, coaching, and quality oversight. - Collaborate effectively with coordinated onshore and offshore delivery teams. Required Qualifications: - Total professional experience of 1 - 7 years in digital analytics, customer analytics, business intelligence, or a related field. - Bachelor's or master's degree in Business, Economics, Statistics, Analytics, Computer Science, Engineering, or a related discipline. - Experience in banking, financial services, payments, fintech, or a similar customer-focused digital business. - Strong understanding of digital acquisition, customer engagement, product adoption, channel performance, payments, and profitability. - Ability to translate business questions into structured analytical approaches, data requirements, KPIs, dashboards, and actionable insights. - Hands-on experience across the analytics lifecycle, including requirements, data preparation, analysis, visualization, testing, deployment, and BAU support. - Proficiency in SQL, Excel, and analytical tools such as Python or SAS. - Experience with reporting and visualization tools such as Power BI or Tableau. - Experience defining business rules, analytical methodologies, data-quality controls, and reporting standards. - Experience handling complex analytical assignments involving large and granular client datasets. - Ability to manage an assigned workstream, coordinate priorities and dependencies, and deliver high-quality outputs within tight timelines. - Strong PowerPoint, analytical storytelling, client communication, and presentation skills. - Demonstrated client-management, stakeholder-management, project-coordination, and team-supervision capabilities. - Experience collaborating effectively with coordinated onshore and offshore delivery teams. Professional Competencies: - Willingness to work in a global client environment. - Strong team player, hands-on contributor, and emerging people leader. - Strong interpersonal, client-management, and stakeholder-management skills. - Well organized, structured, and detail oriented. - Ability to work under pressure and meet committed deadlines. - Strong written, verbal, and client communication skills. - Ability to guide and coach Analysts and Specialists. - Commercial mindset focused on actionable recommendations and measurable business impact. - Ability to contribute to capability development, training, and the creation of analytical best practices.

Gurgaon/Gurugram

Digital Analyst - Digital Banking/Analytics & Business Intelligence 

Job Description for Digital Analyst - Digital Banking/Analytics & Business Intelligence  in Baseline HR Solutions Pvt Ltd in  Gurgaon/Gurugram for (1-7) years of experience. Apply Now!