Job Description:
Requirements:
- BDS/MDS with 2 to 3 years of experience in clinical dentistry
- Past experience of working with digital tools and CRMs for DMS (Document Management Systems)
- Strong leadership and communication skills
- Organized, proactive, and detail-oriented
- High empathy towards patients and their dental concerns
- As the Chief General Dentist, you will be responsible for managing both clinical and operational aspects of the dental clinic.
- This includes overseeing patient flow, ensuring timely treatments and documentation, driving patient follow-ups, managing the clinical team, and maintaining high standards of care and clinic hygiene.
Key Responsibilities:
Patient Journey & Case Management:
- Oversee the full patient journey - from first consultation to treatment completion.
- Ensure timely follow-ups for all ongoing and cancelled appointments.
- Drive patient conversion through consistent engagement and care coordination.
- Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.
Documentation & Systems Management:
- Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO).
- Maintain records for treatments, lab work, and prescriptions.
Team & Clinic Oversight:
- Supervise dental assistants, receptionists, and housekeeping staff.
- Conduct daily operational checks and ensure timely reporting.
- Keep the team motivated and aligned with clinic goals.
- Ensure attendance and compliance via HR tools (e.g., Keka).
Operations & Maintenance:
- Monitor cleanliness, equipment upkeep, and overall clinic hygiene.
- Coordinate with central teams for inventory, infrastructure, and consultant scheduling.
- Maintain petty cash records and handle day-to-day clinic issues.
Marketing & Visibility:
- Support offline marketing activities to increase footfall.
- Drive digital content initiatives in collaboration with the central marketing team
Didn’t find the job appropriate? Report this Job
