Company: Dev Accelerator Ltd (DevX), established in 2017, is one of India's leading providers of premium managed office spaces and coworking solutions. With over 28+ centers across 12+ cities including Mumbai, Pune, Hyderabad, Noida, Ahmedabad and GIFT City, DevX specializes in premium coworking spaces and customized Built to Suit offices for enterprises, startups and GCCs.

Website: https://www.devx.work/

Job Summary:

We are looking for a highly experienced and process-driven AVP - Facility & Operations to lead our facilities function across all centers. This is a senior leadership role responsible for ensuring operational excellence, health & hygiene standards, cost control, and compliance across all facilities. The role includes overseeing soft and hard services, vendor performance, preventive maintenance, expense tracking, and end-to-end center management.

We currently have several ISO-certified centers and aim to make all our spaces 100% ISO-compliant. A strong understanding of process adherence, compliance management (especially air, safety, and statutory regulations), and experience with ISO certification processes will be highly valued. Must be well-versed in using facility management software to drive consistency, automation, and reporting across locations.

Job Responsibilities:

- Lead all facility operations across DevX centers pan-India, ensuring consistent delivery of top notch services across soft and hard service domains.

- Drive the upkeep, hygiene, and maintenance of all locations covering housekeeping, MEP, HVAC, security, and overall facility health.

- Implement robust preventive and breakdown maintenance processes to ensure uninterrupted operations.

- Oversee vendor sourcing, negotiation, onboarding, and performance tracking across all facility functions.

- Plan and manage annual facility budgets, monthly projections, and cost control across all centers.

- Establish and enforce facility SOPs, audit checklists, and operational benchmarks for service delivery.

- Ensure strict adherence to compliance, statutory, environmental, and safety norms, including air quality, emergency systems, and fire safety.

- Support and drive DevX's ISO certification journey currently covering several centers with a goal of 100% ISO-compliant operations.

- Coordinate with cross-functional teams during center setup and ensure facility readiness for handover and launch.

- Lead and mentor a team of facility executives/managers while fostering a proactive, ownership-driven culture.

- Drive training and development initiatives for the facility team, ensuring continuous upskilling, SOP adherence, and audit preparedness across all centers.

- Use facility management software to maintain logs, manage workflows, automate checklists, and generate reports.

Qualifications & Experience:

- Graduate/Postgraduate in Facility Management, Engineering, Operations, or a related field.

- 15+ years of hands-on facility management experience, including at least 5+ years in a leadership capacity.

- Experience managing multi-location operations in managed offices, co-working, or commercial real estate is preferred.

- Strong understanding of facility systems (electrical, HVAC, plumbing), vendor ecosystems, and service contracts.

- Strong grasp of safety standards, statutory regulations, environmental norms, and process driven operations.

- Prior exposure to ISO certification processes is a strong advantage (not mandatory).

- Must have strong experience working with facility management software and digital checklist systems.

- Ability to manage large cross-functional teams and deliver consistently high service standards at scale.