Job Description:

The Risk Team is responsible for managing operational risk cross Corporate Banking Operations. You will have a key role in supporting the first line management in identifying, assessing/measuring risks, identifying remediation actions and monitoring risks, by performing comprehensive risk/control testing assessments of operations functions according to Target Operating Model and established process and control standards. You will achieve this by working collaboratively with the first line operations management team and closely interact with key stakeholders including different control functions (e.g., technology, regulatory oversight), business area DCOs and Risk Type Controllers (commonly known as second line of defence).

Primary responsibility for the day-to-day delivery of control testing as a function, the overall control Assessment Team agenda for CB Operations Risk Team and ensuring overall alignment with the divisions risk vision and objectives.

VP - Control Assessment Team:

- Organizes and assembles the people- power, technology and processes necessary to address the current and future assessment/Control Testing needs of the business.

- Understands that risk identification is key to the business, collaborating with the line in remediating risk by implementing suitable controls.

- Play a proactive role across the risk management lifecycle i.e Identify, Assess, Measure, Report, Mitigate and partner with key stakeholders to create a robust operational risk management culture.

- Play a critical role in conducting deep dive sessions with functions to assess control design effectiveness & operating effectiveness.

- Enabling team members to become risk experts through L&D and other development interventions.

Role Description:

- Risk & Control helps Corporate Bank (CB) Operations proactively manage the right risks and build and sustain efficient controls. Embedded in this function are senior Quality Assurance Lead Reviewers responsible to lead and implement a quality assurance (QA) program for high-risk manual processes across Corporate Bank Operations.

- Activities include performing review of the manual processes versus the QA framework, identifying exceptions and areas of remediation, and reporting of results to senior management.

- Additionally, the role will be heavily interacting with respective coverage areas and reporting and advising on proper control functions, process enhancements, policy/procedure revisions, and training needs.

What well offer you:

As part of our flexible scheme, here are just some of the benefits that youll enjoy

- Best in class leave policy

- Gender neutral parental leaves

- 100% reimbursement under childcare assistance benefit (gender neutral)

- Sponsorship for Industry relevant certifications and education

- Employee Assistance Program for you and your family members

- Comprehensive Hospitalization Insurance for you and your dependents

- Accident and Term life Insurance

- Complementary Health screening for 35 yrs. and above

Your key responsibilities:

- Lead and conduct QA reviews of complex high risk manual processes performed by various Corporate Banks Operations units across businesses and locations

- Utilize quantitative and qualitative methods to measure quality and outcomes resulting from the QA review

- Provide consolidated management information of QA reviews within their coverage areas to ExCo, Senior Management, and other key stakeholders

- Prepare and submit summaries of QA reviews and report to the business units and other stakeholders

- Identify and monitor through resolution any exceptions and self-identified issues (SIIs) from QA reviews

- Maintain documentation relating to the review and test results, and storing them in a centralized repository

- Assist in the development of standard templates and Key Operating Procedures (KOPs) for the Technology and Operations units

- Conduct periodic assessments to evaluate effectiveness and efficiency of implemented process controls

- Support Operations teams in identifying process improvement opportunities

- Effectively manage and lead a team of reviewers

- Review and challenge the remediation and closure of complex audit issues and SIIs

Your skills and experience:

The role requires the VP to have significant experience in leading and conducting QA reviews as follows:

- Solid understanding of QA principles

- Experience in running effective QA reviews

- Ability to remain objective and to independently assess processes in CB operational areas

- Maintain an effective working relationship with the various CB Ops teams

- Inquisitive and probing approach to problem solving and general assessment

- Strong analytical skills, high attention to detail, solid organizational and interpersonal skills

- Ability to communicate effectively to senior management and other key stakeholders

- Strong ability to interact with, collaborate, communicate and influence individuals at all levels

- Effective problem solving and decision making capability

- Experience operating in a complex, global business

- Excellent written, oral, and presentation skills

- Profound knowledge and experience of various Operational and IT environments

- Ability to work in fast paced environment

- Open minded, able to share information, transfer knowledge and expertise to team members

- Keeps pace with technical/operational innovation & maintains understanding of the COO processes

- Proficient with MS Office programs (Excel, PowerPoint, Project, etc.)

How well support you:

- Training and development to help you excel in your career

- Coaching and support from experts in your team

- A culture of continuous learning to aid progression

- A range of flexible benefits that you can tailor to suit your needs