Designheed - Director - Operations

Description:

About the job:

Company Description:

Designheed Consultant Pvt. Ltd. is a leading architectural and interior design firm headquartered in Noida, India, with an expanding footprint in the UAE and US. The firm specializes in delivering innovative, luxurious, and functional design solutions for residential, commercial, and mixed-use spaces.

With expertise in architecture, interior design, BIM, MEP coordination, and 3D visualization, Designheed ensures that each project is efficient and elegant. They combine creativity with advanced technology to design spaces that inspire while upholding individualism, comfort, and quality. Designheed is dedicated to creating impactful and thoughtfully crafted environments worldwide.

Position Overview:

We are seeking an experienced Director - Operations (BIM) to lead and scale BIM delivery, operational excellence and cross-functional execution within Outlook Designheed.

This role will drive strategy, growth, quality standards, and client satisfaction across BIM service lines.

Key Responsibilities:

Strategic Leadership:

- Lead the BIM Operations strategic roadmap.

- Align BIM execution with business and technology goals.

- Identify new BIM service offerings and scalability opportunities.

Operational Excellence:

- Oversee the complete BIM delivery lifecycle.

- Establish and enforce BIM workflows, processes, standards, and KPIs.

- Drive continuous improvement through data-driven insights.

Team Development & Leadership:

- Lead and mentor BIM teams including Managers, Coordinators, and Modelers.

- Build performance evaluation, training programs, and career development plans.

- Promote collaboration between BIM, design, MEP, structural, and project management teams.

Client & Project Engagement:

- Act as the senior escalation point for clients.

- Support business development teams with technical proposals and BIM inputs.

- Ensure high client satisfaction and project success.

Technology & Innovation:

- Lead adoption of advanced BIM tools and digital workflows.

- Evaluate and implement automation, cloud collaboration, and emerging BIM technologies.

Quality & Risk Compliance:

- Ensure compliance with global BIM standards and statutory norms.

- Oversee QA/QC, clash detection management, and risk mitigation processes.

Required Qualifications:

- Bachelors or Masters degree in Architecture, Civil Engineering, Construction Management, Business Management or related field.

- 15+ years of progressive experience in BIM/design/AEC domains with strong leadership background.

- Expertise in Revit, Navisworks, AutoCAD, BIM 360, and digital collaboration tools.

- Proven experience in leading BIM teams and delivering complex projects.

Preferred Experience:

- Exposure to global markets including India, UAE, and US.

- Experience in operational strategy, planning, and data-driven decision making.

Personal Skills:

- Strategic thinking capability.

- Strong communication and leadership qualities.

- Ability to manage multi-disciplinary teams in a fast-paced environment.

Why Join Outlook Designheed:

- Opportunity to lead BIM operations at a growing digital design consultancy.

- Forward-thinking and innovation-driven culture.

- Global exposure and strong professional growth opportunities.