DesignBoxed - Manager - Operations

Manager - Operations

Key Responsibilities

1. Department Operations

- Oversee daily departmental activities to ensure seamless functioning.

- Ensure targets are achieved consistently and efficiently.

2. Execution Management

- Translate strategic goals into actionable execution plans.

- Ensure timely delivery of all tasks and projects.

3. Process Implementation

- Develop, document, and implement SOPs for operational efficiency.

- Continuously refine processes to improve accountability and workflow.

4. Performance Tracking & Reporting

- Track KPIs and prepare weekly/monthly reports for senior management.

- Present departmental dashboards and performance summaries to the HOD.

5. Cross-functional Coordination

- Collaborate with internal teams to ensure smooth inter-department workflows.

- Address operational issues promptly and coordinate resolutions.

6. Continuous Improvement

- Identify operational gaps, risks, and improvement opportunities.

- Recommend and drive practical solutions to enhance performance.

Key Skills & Attributes

- Strong coordination, planning, and problem-solving abilities.

- Good communication and team management skills.

- Ability to manage multiple priorities and meet strict deadlines.

- Analytical mindset with focus on metrics, quality, and outcomes.

- High sense of ownership, responsibility, and accountability.

- Willingness to travel as per business needs.

Qualifications

- Bachelor's or Master's degree in General Management or a related field.

- Minimum 2 years of relevant experience in operations or team management.

- Prior leadership or supervisory experience is an added advantage.