Description:

Role & Responsibilities:

- Formulate and execute the organizations IT datacenter infrastructure strategy that aligns with overall IT and business goals.

- Oversee the design and architecture of the companys IT infrastructure, including servers, load balancers, networks - Internal, external partners/ banks 3rd party services, VPN, IDPS, network devices NIC, switches, routers. Network security controls, WAF, firewalls, DLP controls, gateways, data centers, cooling, capacity management, data storage, backup and data operations and overall on-premise infrastructure setup/ deployment, management/ maintenance for existing ongoing and projects lined up as part of IT/ Business strategy

- Ensure relevancy of organization IT infrastructure and from tech debt perspective (EOL/ EOS services), Adoption of new infrastructure like NIMO/ RedHat Openshift for AI on-premise etc, Modern engineering technology stack and microsegmentation technologies

- Ensure the architecture is scalable, resilient, and secure

- Lead the transition to and management of DC/DR infrastructure.

- Ensure that data centers (on-premises or co-located) are running efficiently. This includes overseeing physical security, power management, cooling, and network performance.

- Oversee the management of IT systems, including operating systems, databases, storage systems, and networking components.

- Design, implement, and manage disaster recovery and business continuity plans, ensuring minimal downtime and fast recovery in case of system failure, data loss, or cyberattacks.

- Design and development of micro-segmentation controls for infra and network

- BCP planning and execution, Periodic DC/DR drills

- Responsible for bank enterprise wide infra/ network/ app security controls

- Responsible to evaluate and select partners in areas to support modern infrastructure technologies like RedHat Openshift, VMware/ Broadcom TKG

- Ensure robust security practices are implemented throughout the IT infrastructure, including network security, data encryption, access control, and vulnerability management. Work closely with the Chief Information Security Officer (CISO) to establish a comprehensive security strategy.

- Ensure that the IT infrastructure meets relevant regulatory, industry standards, and best practices (e.g., PCI-DSS, SOC2, ISO 27001, DPSC etc). Oversee audits and manage compliance documentation.

- Develop and enforce policies around user access, authentication, and authorization to prevent unauthorized access to critical systems and data.

- Implement and manage monitoring tools to ensure the health and performance of infrastructure components. Take proactive measures to address system inefficiencies, downtime, or outages.

- Regularly assess infrastructure performance and identify opportunities for optimization in areas like server utilization, network efficiency, storage management, backups, bandwidth utilization and infra utilization costs.

- Lead efforts in identifying and resolving critical incidents affecting IT infrastructure, from hardware failures to network outages. Establish and manage incident response protocols.

- Work and collaborate with other bank IT teams, Platform engineering teams, to formulate polices, governance and guidelines for overall Infrastructure architecture

- Perform any other Duties/Responsibilities as may be assigned by the Bank from time to time including operational or administrative Roles based on Business Needs