Deputy Manager - Supply Chain Operations

Deputy Manager - Supply Chain Operations -GCC

Role Overview:

We are hiring a Deputy Manager - Supply Chain Operations to drive end-to-end supply chain execution along with team leadership and capability building. This role requires a strategic mindset, strong people management experience, and the ability to manage global stakeholder relationships while ensuring operational excellence.

Key Responsibilities:

1. People Leadership & Team Development

- Manage and lead a team of 7-10 members

- Drive performance management, coaching, and capability development

- Build leadership pipeline and develop high-potential team members

- Establish accountability, ownership, and structured ways of working

2. Supply Chain Operations & Execution

- Lead order management and fulfillment operations

- Ensure alignment with service, cost, inventory, and cash flow objectives

- Drive process standardization, SOP adherence, and governance frameworks

- Act as escalation point for complex operational issues

3. Strategic Initiatives & Capability Enhancement

- Drive supply chain planning, demand planning, and inventory control initiatives

- Lead continuous improvement, automation, and digital transformation initiatives

- Transition operations from execution-focused to insight-driven

- Strengthen data governance, reporting, and analytics capability

4. Stakeholder Management

- Collaborate with global stakeholders (Europe & North America)

- Partner with cross-functional teams including Planning, Logistics, IT, and Customer Service

- Communicate insights and performance metrics to leadership

Candidate Profile:

- 12-14 years of experience in Supply Chain Management (mandatory)

- Minimum 4-5 years of people management experience (team size - 5 members)

- Strong experience in Order Management (mandatory)

- Exposure to Supply Chain Planning / Demand Planning / Inventory Management (mandatory)

- Hands-on experience with SAP (ECC / S4)

- Strong Advanced Excel skills (reporting & analysis)

- Exposure to Power BI (good to have)

- Experience in Air/Sea logistics (good to have)

- Prior experience in Global Shared Services / Development Centers preferred

- Proven experience managing global stakeholders (Europe/North America)

Key Competencies:

- Strong communication & stakeholder management

- Strategic thinking with execution focus

- Ability to lead through influence and coaching

- Strong analytical and problem-solving skills

Education:

- Bachelor's degree in Supply Chain / Engineering / related field

- MBA preferred