Deputy Manager- Strategy - BPM/BPO

Skill required:

- Overall, 7-9 years with at least 4 years of hands-on experience in program management, internal corporate strategy roles, and reporting to leadership-level audiences.

- Client-service exposure or experience in working with senior leadership directly is preferred.

- Exceptional attention to detail, project ownership, and a strong track record of executing high-impact projects and initiatives.

- Certification in program management from a reputed institution (PMI, IASSC, SCRUM) is an added advantage.

- Proficiency in Microsoft Word, Excel, and PowerPoint. Solid research skills and familiarity with various research tools (Refinitiv, Capital IQ, D&B Hoovers, Factiva, etc.).

- Hands-on experience working on Generative AI tools. Exposure to prompt engineering is an added advantage.

Job Responsibility:

- Develop executive-level presentations with appropriate frameworks and strategic analysis for senior leadership in for their business development, client engagement, practice development, or eminence agendas.

- Drive consultative discussions to engage prospective users to gauge their current and future needs. Suggest alternatives and design customized solutions to meet the unique needs of diverse customer groups.

- Help design, manage, and executive special projects following best project and time management practices while adhering to quality guidelines.

- Responsible for the account management of a set of existing customers and generating increased demand.

- Address specific research needs for the program which could include competitive intelligence, industry, and topic-specific insights.

- Present crisp and actionable recommendations for senior leadership with an acute focus on so-what for clients and businesses.

- Liaise with colleagues from offices spread across the globe and stakeholders to understand, refine, and manage project expectations and priorities.

- Mentor and coach new members of the team to come up to speed.

- Participate in team-level operational and brainstorming activities.

Role Details:

- Industry Type: BPM / BPO

- Department: Consulting

- Employment Type: Full Time, Permanent

- Role Category: Other Consulting

Education:

- PG: Any Postgraduate

Key Skills:

- Corporate Strategy

- Business Strategy