Role & Responsibilities:

This is a role responsible for driving the development, implementation, and optimization of programs and processes within the human resources domain. This role serves as a subject matter expert, providing strategic guidance, best practice recommendations, and operational support to HRBPs and the broader organization. This role will play a key role in ensuring HR programs align with business objectives, drive efficiency, and enhance the employee experience.

Key Responsibilities:

1. Talent Management:

- Design and develop a comprehensive talent management and organisation development philosophies aligned with organizational values and goals

- Succession Planning, Competency Mapping, R&R Framework

- Design, develop, and implement end-to-end learning and development programs to enhance employee skills and capabilities

- Should have good experience in creating learning modules and instructional design

- Should have experience in administering and facilitating product trainings

- Create process to identify training needs, curate L&D frameworks & develop and manage training materials and resources

- Evaluate the effectiveness of L&D programs and make recommendations for improvement

- Manage and upkeep of LMS, collaborate with different functions like Product, Growth & AI teams to update training material Organise, coordinate training programs

- Facilitate training sessions e.g. behavioural training, compliance training etc.

2. Organizational Development & Design:

- Designing and administering employee engagement surveys to gather feedback

- Analyzing survey data to identify trends, areas for improvement, prepare & deliver presentations to relevant stakeholders

- Preparing monthly/quarterly HR Review Deck

- Tracking key engagement metrics, such as employee satisfaction, retention rates, and productivity in alignment with HRBPs and HR Operations teams

- Providing regular reports and insights to management in alignment with HR Operations

- Updating Organization structure in alignment with HR Operations & TA team

- Drafting, designing and publishing internal communications

3. Product Training:

- Administering and facilitating product training to employees

- Coordinate with Product & Tech teams to ensure the content/material/videos/module are updated (LMS)

- Should have good experience in creating learning modules and instructional design

Ideal Candidate:

- Master's degree in Human Resources Management, Business Administration, or a related field

- 5-8 years of progressive experience in L&D, Talent Management, with a focus on L&D having experience in running LMS & reporting

- Deep understanding of Talent Development & Human Psychology

- Ability to work deeply & effectively in a fast-paced environment

- Should have ability and AI skill to do research