Job Description:

NOTE: Candidate should be a qualified CA mandatory.

We are looking to hire a Deputy Manager Commercial (Regional) for the Jewellery Division of Titan Company Limited, based out of Mumbai. The role is responsible for driving end-to-end Regional Store Commercial Operations across the West Region by partnering closely with Store Operations, Retail, Sales and Business teams to strengthen commercial governance, improve store profitability, ensure statutory compliance and support seamless commercial operations across company-owned and franchise stores.

Role Overview:

This is a highly business-facing Commercial Finance role and not a traditional FP&A or Corporate Finance position. The incumbent will act as the Commercial Business Partner for the West Region, working very closely with Store Managers, Retail Heads, Sales Teams and Business Leaders to ensure smooth commercial operations across the retail network.

The role involves hands-on ownership of regional store commercial operations including store profitability, working capital, commercial governance, franchisee settlements, store audits, statutory compliance, budgeting, variance analysis and commercial controls.

Candidates should have prior experience working closely with Store Operations in an organized retail environment and must understand the day-to-day commercial functioning of retail stores including cash handling, POS controls, store accounting, commercial SOPs and store audits.

The role involves extensive travel across the West Region to visit stores, conduct commercial reviews, support store teams, strengthen commercial controls and drive operational excellence.

Pure FP&A, Corporate MIS or Head Office Finance profiles without hands-on retail store commercial exposure will not be suitable.

Key Responsibilities:

- Partner closely with Store Operations, Retail and Sales teams to ensure seamless commercial operations across company-owned and franchise stores.

- Regularly visit stores across the region to review commercial operations and strengthen financial controls.

- Support store openings, closures and conversions while ensuring all commercial processes and infrastructure are in place.

- Conduct commercial training for Store Managers and store teams on commercial policies, SOPs and statutory requirements.

- Prepare regional overhead budgets and expenditure forecasts.

- Analyse monthly cost variances and recommend corrective actions.

- Publish Store Profitability Reports and provide commercial insights to business leaders.

- Monitor regional expenses and ensure adherence to approved budgets.

- Partner with Retail and Sales teams for debtor management and collections.

- Manage franchisee claims, reconciliations and commercial settlements.

- Drive working capital management, fund reconciliations and cash flow planning.

- Coordinate with Treasury for regional fund management.

- Ensure compliance with commercial policies, SOPs and statutory regulations across all stores.

- Drive GST, TDS, GL reviews and statutory compliance.

- Ensure high audit standards and commercial governance across company-owned and franchise stores.

- Conduct due diligence of franchise partners and monitor commercial compliance.

- Work closely with Retail, Sales, HR, Legal, Treasury and Commercial teams.

- Engage regularly with Store Managers and franchise partners to resolve commercial and operational issues.

- Influence stakeholders to improve commercial processes and enhance store profitability.

- Prepare month-end provisions, commercial MIS and management reports.

- Monitor profitability, receivables, payables and commercial KPIs.

- Drive process improvements to minimize revenue leakage and improve commercial efficiency.

Desired Candidate Profile:

- Chartered Accountant.

- 6-10 years of experience in Retail Commercial Operations.

- Strong hands-on experience working closely with Store Commercial Operations is mandatory.

- Experience partnering with Store Managers, Retail Operations and Sales teams.

- Strong understanding of budgeting, store profitability, receivables, working capital management and commercial compliance.

- Hands-on exposure to GST, TDS, GL reviews and statutory compliance.

- Excellent stakeholder management, analytical ability and commercial acumen.

- Candidates from Jewellery, Retail, Fashion, Lifestyle, Consumer Durables, QSR, Food Retail or other organized retail businesses will be preferred.