Deputy Manager - Commercial

Job Description:

We are looking for a Deputy Manager - Commercial (Regional) to manage regional commercial operations, ensuring efficient contract execution, order processing, billing, and coordination with Sales, Finance, Supply Chain, and customers. The ideal candidate should have strong commercial acumen, experience in regional operations, and the ability to drive process efficiency while ensuring compliance with company policies.

Key Responsibilities:

- Manage end-to-end regional commercial operations, including order management, billing, invoicing, dispatch coordination, and documentation.

- Coordinate with Sales, Finance, Logistics, and Operations to ensure timely order fulfillment and revenue realization.

- Review customer contracts, purchase orders, pricing, and commercial terms for compliance.

- Monitor receivables, payment follow-ups, credit limits, and outstanding collections in coordination with Finance.

- Ensure accurate documentation for dispatches, taxation, statutory compliance, and customer requirements.

- Prepare regional MIS reports, sales analysis, revenue reports, and commercial dashboards.

- Resolve commercial disputes related to pricing, invoices, deliveries, and customer accounts.

- Support audits by maintaining accurate commercial records and ensuring compliance with internal controls.

- Identify opportunities for process improvement, automation, and operational efficiency.

- Build strong relationships with regional customers, distributors, and internal stakeholders.

Required Skills:

- 6-10 years of experience in Commercial Operations, Sales Coordination, or Business Operations.

- Strong understanding of order-to-cash (O2C) processes, billing, invoicing, pricing, and contract management.

- Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar.

- Good knowledge of GST, commercial documentation, and statutory compliance.

- Strong analytical skills with advanced proficiency in Microsoft Excel and MIS reporting.

- Excellent communication, negotiation, and stakeholder management skills.

- Ability to manage multiple priorities in a fast-paced regional business environment.