Deputy Manager - Collections - B2B

Candidates should be from a B2B/SME/NBFC credit/finance loans collections background.

Client is not looking for a B2C candidate.

Min years exp : 5 years.

Role Details:.

Team/ Function : Finance.

Location : Ahmedabad.

Designation : Assistant / Deputy Manager - Collections.

Key Role related skills:.

- Collections Know-how.

- Liaising with regulatory bodies, customers & borrowers.

- Working with credit / sale teams (Stakeholder Mgmt.

Reporting:

Reporting Manager ManagerCollections.

Role Objective:.

- Optimizing collection strategies and maximizing recovery rates leading to efficient business operations.

- Create organization specific tailored approaches to drive higher collection success rates.

- Timely and efficient collection of outstanding payments from clients.

- Collaborate with various stakeholders including enterprise, customer success, legal and supply teams to resolve payment discrepancies, disputes, and delinquencies, ensuring a coordinated approach to collections.

- Formulate & run the collection process focusing on timely payment collection.

- Implement proactive measures to engage defaulters and negotiate suitable repayment plans while maintaining positive customer relationships.

- Continuously create, review and enhance collection processes to improve efficiency and effectiveness.

- Identify areas for automation, streamlining work-flows, and reducing manual interventions to drive higher collection success rates.

- Use analytical tools and reporting mechanisms to analyze collection performance, identify trends, and generate actionable insights.

- Present data-driven recommendations to optimize collection strategies and enhance recovery efforts.

- Stay updated with applicable laws, regulations, and industry guidelines related to collections and debt recovery.

- Ensure compliance with all legal and ethical standards and implement necessary controls to mitigate compliance risks.

- Establish key performance indicators (KPIs) to monitor collection metrics, track progress, and evaluate the effectiveness of collection strategies.

Qualification & Experience:.

Work Experience:.

- Proven track record of at least 3+ years in a similar role in B2B space.

- Strong understanding of B2B and NBFC credit and collection processes, including credit risk assessment, credit limit determination, and collection strategies.

- Excellent knowledge of financial analysis, credit evaluation, and collection techniques, with a focus on optimizing cash flow and reducing outstanding receivables.

Knowledge/ Skills:.

- Good communication & people management skills.

- High level of ownership, willingness to set up things from scratch.

- Ability to work in an unstructured environment.

- Should be expressive with good interpersonal skills.

Education:. MBA/ PGDM.