Deputy Manager - Business HR

Description:

Designation : Deputy Manager - Business Human Resource.

Location : Mahindra Logistics Limited, C/O 3M India Ltd., Warehouse no.K3, Shakti Logistics Park, Mumbai Nas, Bhiwandi, Maharashtra.

Qualification : MBA HR.

Job Description:

Business Partnership & Workforce Planning:

- Partner with operations leadership to understand manpower requirements across shifts and roles.

- Support planning and deployment of workforce to ensure seamless operations.

- Align HR practices with business KPIs such as attendance, attrition, productivity, and manpower cost.

Talent Acquisition (Blue-Collar Focus):

- Drive end-to-end blue-collar hiring through multiple channels (vendors, referrals, local sourcing).

- Ensure timely onboarding and induction for new associates.

- Maintain an active pipeline to manage peak season requirements.

HR Operations & Payroll:
- Oversee attendance management, payroll inputs, and leave administration.

- Ensure accuracy and timeliness in HR operations, MIS, and dashboards.

- Maintain employee records and ensure compliance with audit requirements.

Statutory Compliance:

- Ensure adherence to all labor laws and statutory compliances at the site (PF, ESIC, CLRA, Shops & Establishment, etc.

- Liaise with local authorities and manage inspections/documentation.

Employee Engagement & Communication:

- Implement engagement initiatives to boost morale, motivation, and retention among blue-collar employees.

- Drive communication forums like town halls, skip meetings, and feedback sessions.

- Build strong rapport with associates and supervisors to maintain workplace harmony.

Industrial Relations (IR) & Grievance Management:

- Manage employee grievances effectively, ensuring timely resolution and preventive measures.

- Handle union-related matters with maturity and ensure peaceful IR climate.

- Support disciplinary actions and inquiries as required.

HR Analytics & Reporting:

- Track key HR metrics including headcount, attrition, attendance, productivity, and engagement.

- Prepare and present periodic dashboards, MIS, and review reports for management.

Required Skills & Competencies:

- Strong knowledge of warehouse, logistics, and last-mile delivery operations.

- In-depth understanding of blue-collar workforce dynamics.

- Hands-on experience in IR and statutory compliance.

- Excellent communication, empathy, and interpersonal skills.

- Analytical mindset with attention to detail in HR reporting and metrics.

- Ability to influence and build trust with associates and business leaders alike.

Qualification & Experience:

Education: MBA / PGDM in HR or equivalent.

Experience: 610 years of HR experience with at least 3 years in an operations-heavy, blue-collar environment (warehousing / logistics / manufacturing / e-commerce).

Language: Proficiency in English, Hindi, and Marathi preferred.

Key Performance Indicators (KPIs):

- Attrition rate and manpower stability.

- Attendance and productivity metrics.

- Statutory compliance adherence.

- Employee engagement scores.

- Timeliness and accuracy of HR reports and payroll inputs.