Job Requirements:
- Candidate must have minimum 10 years of experience in Human Resource Management as a DM or Manager, including team management experience and fluent communication skills.
- Candidate must have handled at least 1300 employee headcount.
- Candidate must be at Manager or Deputy Manager level currently (Assistant Manager designation will not be considered).
- Need candidates from BPO, KPO, or BPM industry only.
- Candidate must have strong expertise in Excel (Pivot, VLOOKUP, formulas, MIS reporting etc.)
- Candidate must be comfortable working in evening/UK shifts (5:30 PM 3:00 AM).
- Candidate should have experience in HR Operations, Recruitment, Payroll, Compliance and conducting new joiner orientations.
Key Responsibilities:
- Plan, execute, and implement internal communication and employee engagement programs aligned with company objectives.
- Support stakeholders including Recruitment, HR Operations, Payroll, L&D, Compliance, and Management teams with communication and design requirements.
- Design, implement, and conduct service line orientations for new joiners.
- Handle employee communication through Focus Group sessions, Meet the Leader sessions, and drive timely execution of action plans.
- Facilitate Fun Committees and periodic engagement activities.
- Conceptualize and execute the employee engagement strategy through surveys, events, and recognition programs.
- Ensure all communications are brand compliant and meet organizational standards.
- Drive engagement on internal social media platforms to increase visibility of initiatives.
- Administer counseling, performance improvement plans, and disciplinary actions in collaboration with the Compliance team.
- Prepare and present various business reports as required
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