Description:

Urgent opening for DGM Sales Ops position in multiple locations.

We need exp in large retail stores format - Reliance mart, D Mart / V Mart etc.

Handling area / Regional role.

Locations : North India, based out of Delhi / NCR.

South: Bangalore , Gunture / AP etc.

Exp : Min 15- 20 yrs. Age around /less than 42 yrs,

Will be directly responsible for PnL, end to end Sales Ops, staff mgnt, Supply Chain , profitability etc.

Hariharan Appathurai - Linked in

Sharing the JD below

Job Description :

Operations :

- Maintains operations by initiating, coordinating and enforcing retail operational policies and procedures manual

- Implement and maintain retail operational policies and procedures to incorporate a sales plan, cost control, shrinkage management and reduction, audit compliance and people management

- Contributes to future development at strategic and operational level

- Plans, identifies, communicates and delegates key responsibilities and practices to the store management team to ensure smooth flow of retail operations

Sales :

- Increase sales to maximize profitability while reducing costs through well managed operational controls

- Drive sales and retail improvements through analysis and support.

- Propose measures to improve operational performance

- Ongoing review of sales results versus targets and budget

Staff :

- Ensures store operations requirements are fulfilled to include scheduling, assigning employees, follow up on work results

- Maintains store staff by assisting in recruitment, selection, orientation and training.

- Maintains store staff results by coaching, counselling, disciplining, planning, monitoring and appraising job results.

- Protects staff by providing safe and clean environment.

- Develop the sales staff and support areas to optimize sales and profits.

- Lead the store team to deliver a profitable business.

- Ensure staff have a high level of customer awareness and product knowledge.

- Liaise with Training Department to develop and manage the company's sales and product training programmes

Merchandise :

- Formulates pricing policies by reviewing merchandise activities, determining additional sales promotion, authorization stock clearance and studying trends.

- Market merchandise by studying advertising, sales promotions, display plans, analysing operating and financial statements for profitability ratios.

- Secures merchandise by implementing security systems and measures.

- Set the highest international merchandise standards

- Liaise with Inventory department to ensure range and stock levels are consistent with business requirements.

Financial:

- Achieve financial objectives by preparing budgets, scheduling expenditure, analyzing variances and initiating corrective actions

- Maximise sales and profitibility for the company

- Set monthly targets, monthly and annual budgets

- Update forecast results

- With closely with COO to provide quality retail information

Customers:

- Identifies current and future requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements

- Protects customers by providing safe and clean environment

- Take account of customers needs and shopping habits and competitor activity

- Use a range of internal and external information data to initiate business changes and create a customer focused culture

Marketing:

- Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

Required Qualifications:

- At least 15 + years experience in Retail Sales in a similar industry heading a region

- Graduation and above( Background in Pharmacy is desirable)

- Age around 42 - 45 years

- Well Versed with Local language and familiar with the regional dynamics