Deputy General Manager - Sales - Ceramic Fiber Product

Description:

About the Role:

The Sales Manager - Ceramic Fiber Products will be responsible for driving business growth across key industrial sectors by promoting and selling ceramic fiber solutions, including blankets, boards, modules, and papers. This role requires strategic sales acumen, strong technical understanding of insulation products, and cross-functional collaboration to ensure smooth order execution and exceptional customer satisfaction.

Key Responsibilities:

- Develop and execute strategic sales plans to achieve business targets for ceramic fiber products.

- Identify and develop new business opportunities through market research, client interactions, and participation in tenders.

- Collaborate with Technical, Operations, and Erection teams to ensure accurate specifications, pricing, and seamless project alignment.

- Prepare and present technical-commercial proposals; negotiate and finalize contracts with customers and contractors.

- Coordinate with internal departments (CAD, Purchase, Logistics, and Factory) for BOQ approvals, dispatches, and timely project execution.

- Oversee customer billing, advance collections, and follow-up on outstanding payments.

- Build and maintain strong, long-term client relationships to ensure repeat business and sustained customer satisfaction.

Requirements:

- Bachelors Degree in Business Administration; MBA preferred.

- Minimum 10 years of experience in sales of ceramic fiber or related industrial products.

- In-depth technical knowledge of thermal insulation materials and their industrial applications.

- Excellent communication, negotiation, and relationship management skills.

- Proficiency in MS Office and CRM tools.

- Willingness to travel as required.