Job Summary:

We are seeking a highly skilled Deputy General Manager with 13+ years of experience to join our team. The ideal candidate should have strong technical expertise in MS Excel and a background in Retail banking & payments domain. This role is 100% work from office from Pune. The candidate will play a crucial role in optimizing our operations and contributing to the company's growth.

Responsibilities:

- Oversee daily operations within the Banking operation department to ensure efficiency and accuracy.

- Utilize advanced MS Excel skills to analyse data and generate insightful reports.

- Collaborate with cross-functional teams to streamline processes and improve workflow.

- Work directly with clients, COO teams, product specialist, distribution teams and gain traction for new business, grow existing business

- Deliver projects on time, on budget, with exceptional quality under tight deadlines

- Help to gather metrics from various stake holders and share regular transparent MI Reporting to senior Management

- Manage projects by assessing need of the business, identifying key stake holders and sponsors, Analyzing key risks , assisting with production of business requirements, documents and project plan

- Support consistent hiring and performance management practices for a team

- Participate in design and testing of enhancement to client tools, Reports and systems.

- Interacting with Onsite controllers on various operational issues.

- Actively engage in the identification of potential process shortcomings or required enhancements

- Ensure compliance with industry regulations and company policies.

- Identify areas for improvement and implement solutions to enhance operational efficiency.

- Lead initiatives to optimize retail banking process and reduce costs.

- Foster a positive and collaborative work environment to drive team success.

Qualifications:

- University graduate / postgraduate

- Certifications - Any Industry level Preferable

- Possess a strong technical background with advanced proficiency in MS Excel.

- Have a minimum of 8 years of experience in Retail Banking domain.

- Demonstrate excellent analytical and problem-solving skills.

- Exhibit strong leadership and team management abilities.

- Show proficiency in developing and implementing operational strategies.

- Have a solid understanding of industry regulations and compliance requirements.

- Display excellent communication and interpersonal skills.

- Be adept at managing resources and meeting project deadlines.

- Show a commitment to continuous improvement and operational excellence.

- Be able to work effectively in a hybrid work model.

- Have experience in training and mentoring team members.

- Demonstrate the ability to collaborate with cross-functional teams.

- Exhibit a proactive approach to identifying and solving problems.