Deputy General Manager - Property & Casualty Insurance Operations

Shifts - US Shifts

Job Description:

- It is largely responsible in leading the delivery particularly in the P&C ( Property and Casualty) domain. He/She would act as the Domain expert within P&C.

In addition to responsibilities listed above, this position will also:

- Overall accountable to all internal and external stakeholders across the portfolio

- Devise approach to solving complex problems Exhibit intellectual leadership to the problem solving effort.

- Ensure deep understanding of the practice and portfolio objectives and drive the strategy the same in portfolio assigned.

- Provide regular portfolio status updates and track KPI's/ Metrics related to all project tasks assigned.

- Research and consult with clients on wealth of repository material of Insurance tools like whitepapers, brochures or any other marketing collateral to help sell Life & Annuities offerings

- Represent Operations by playing the role of Operations solution architect (transition, transformation, validation of commercial models)

- Support Go-to-Market in the Insurance domain; Scan the industry value chain, identify Business Development opportunities across the value chain

- Build the practice by the way of industry best practice, knowledge building particularly in the property and casualty domain

- Responsible for benchmarking us against competition and work on the GAPs

- Publish whitepaper on industry trends and opportunities

Mandatory Capabilities/Skills /Years of Experience:

- Minimum of 13 years of experience within the relevant domain and skill

- Minimum of 5 years of recent experience into P&C Insurance mandatory.

Knowledge of Insurance is required:

- Expert in Core Property & Casualty Insurance Operations along with- transformation, RFI, RFPs, claims, underwriting, P&L Management, Process Improvement, SLA Management, Team handling and People Management

- Experience managing complex service delivery, multi-group, multi-disciplinary projects, preferable in P&C Domain

- P&C Domain, preferably a claims expert, who has extensive exposure to managing large teams

- Ability to define projects, execute within timelines and with multiple stakeholders, and deliver projects on time and to budget.

- Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.

- Experience of handling new transitions, phasing from strategic assessment till operations set up with zero surprise delivery

- Develop contingency strategies and Ability to define projects, execute within timelines and with multiple stakeholders, and deliver projects on time and to budget.

- Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment