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25/11 Soujanya Prakash
Managing Director at T3Cogno Private Limited

Views:743 Applications:115 Rec. Actions:Recruiter Actions:45

Deputy General Manager - Operations - BPO (12-15 yrs)

Bangalore Job Code: 1185322

Role :

- Accountable for the effective management of daily operations and delivery.

- Manage large groups of associates, Supervisors and managers and oversee operational activities to ensure customer service and quality expectations are met as per the KPIs

- Primary contact for coding questions relating to Client services and Operations. Will be required to work closely with the transition management office during POCs

- Review reports/ dashboard and investigate errors

- Understands quality matrices and work towards continuous process improvement

- Responsible for managing performance of team members. Drive performance evaluations across the span.


- Minimum 12-15 years experience in RCM Process

- Should manage multiple tasks and create solutions from available information.

- Should possess good understanding of RCM practice and continuous improvement of delivery and quality

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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