Deputy General Manager - Client Servicing - Events

Role Overview:

We are looking for a seasoned Client Servicing and Client Relations leader to manage key corporate accounts, strengthen client partnerships and drive business growth through exceptional execution of experiential marketing campaigns, events and brand activations.

Key Responsibilities:

- Own and grow relationships with key corporate clients and premium brands.

- Lead client servicing across events, exhibitions, brand activations and experiential marketing projects.

- Understand client briefs and translate requirements into effective creative and execution strategies.

- Drive client retention, account growth, upselling and revenue opportunities.

- Coordinate with creative, production, operations and commercial teams for seamless project delivery.

- Oversee client presentations, pitches, budgets, timelines and escalations.

- Lead and mentor the client servicing team.

Ideal Candidate:

- 8 - 12 years of experience in Client Servicing, Account Management or Client Relations.

- Strong background in Events, Experiential Marketing, BTL or Integrated Marketing Agencies.

- Proven experience managing large corporate accounts and premium brands.

- Strong commercial acumen, client presentation and negotiation skills.

- Experience in team leadership and cross-functional project management.

- Automobile, consumer durables or lifestyle brand experience would be advantageous.

Key hiring differentiator:

Look for someone who has independently managed large corporate accounts, understands event execution and can grow existing client relationships, not simply coordinate projects.