Key Responsibilities:

1. Strategic Business Leadership:

- Develop and execute business strategies aligned with organisational goals and growth objectives.

- Analyse market trends, customer insights, and competitive landscape to identify opportunities for growth, innovation, and operational improvement.

- Partner with leadership teams to define strategic priorities and drive business transformation initiatives.

- Identify, evaluate, and lead strategic business projects that deliver measurable impact on growth, profitability, and operational excellence.

2. P&L Ownership & Business Performance:

- Own P&L performance, including revenue growth, profitability, cost optimization, and achievement of business targets.

- Analyze financial performance, identify improvement opportunities, and drive corrective actions to improve business outcomes.

- Develop and monitor key business metrics and dashboards to track financial health, operational efficiency, and growth initiatives.

- Drive initiatives related to pricing, cost optimization, resource utilization, and revenue enhancement.

3. Business Projects & Transformation Initiatives:

- Lead end-to-end execution of strategic projects from concept development to implementation, ensuring timely delivery and business impact.

- Develop business cases, feasibility assessments, and ROI analysis for new initiatives and investments.

- Ensure successful implementation, adoption, and sustainability of new processes, programs, and business initiatives.

- Identify opportunities to improve customer experience, operational efficiency, and scalability.

4. Operations Excellence & Process Improvement:

- Partner with operations teams to improve productivity, quality, customer experience, and profitability.

- Drive standardization of processes, operating practices, and performance management mechanisms across the region.

- Foster a culture of continuous improvement through data-driven decision-making and innovation.

- Ensure adherence to business standards, compliance requirements, and operational best practices.

5. Team Leadership & Stakeholder Management:

- Lead and influence cross-functional teams to deliver strategic business objectives and projects.

- Build strong relationships with internal stakeholders and external partners.

- Drive alignment across teams to ensure effective execution of business priorities.

- Coach and mentor team members to build ownership, accountability, and execution capabilities.

6. Business Growth & Expansion:

- Identify opportunities for business expansion, new formats, partnerships, and revenue growth.

- Support strategic planning for new store launches, market expansion, and business development initiatives.

- Evaluate market opportunities and develop recommendations to support long-term business growth.

Qualifications & Requirements:

- MBA/PGDM preferred with a background in Business Management, Operations, Finance, Strategy, or related fields.

- 610 years of experience in business operations, P&L management, strategy, consulting, or project leadership.

- Experience in QSR, FMCG, Retail, or consumer-facing businesses preferred.

- Proven experience managing cross-functional projects and driving business outcomes.

- Strong analytical, financial, and stakeholder management skills.