Role Overview:

As the DGM/AGM, External Communications, you will be the driving force behind shaping and protecting our client's reputation across diverse external channels. This pivotal role involves crafting compelling narratives, managing media relations, and engaging with key stakeholders to enhance brand visibility and build trust. You will collaborate closely with senior leadership, marketing, and other internal teams to ensure consistent messaging and proactive communication strategies. Your work will directly impact the organization's public image, stakeholder confidence, and overall business success.

Key Responsibilities:

- Develop and execute comprehensive external communication strategies that align with business objectives and enhance brand reputation for the organization.

- Manage media relations, including cultivating relationships with journalists, responding to media inquiries, and proactively pitching stories to secure positive coverage for the organization.

- Craft compelling press releases, articles, speeches, and other communication materials that effectively communicate key messages to target audiences.

- Oversee crisis communication planning and execution, ensuring timely and effective responses to potential reputational threats for the organization and its stakeholders.

- Monitor media coverage and public sentiment, providing regular reports and insights to senior management to inform communication strategies for the organization.

- Manage external communication budget and resources effectively, ensuring optimal ROI on communication initiatives for the organization.

- Collaborate with internal stakeholders, including marketing, sales, and operations, to ensure consistent messaging and alignment across all communication channels for the organization.

- Manage and mentor a team of communication professionals, providing guidance and support to ensure high-quality work and professional development for the team.

Required Skillset:

- Demonstrated ability to develop and execute successful external communication strategies that enhance brand reputation and achieve business objectives.

- Proven expertise in media relations, including cultivating relationships with journalists, securing positive media coverage, and managing crisis communications.

- Exceptional written and verbal communication skills, with the ability to craft compelling narratives and communicate effectively with diverse audiences.

- Strong stakeholder management skills, with the ability to build and maintain relationships with key external stakeholders, including media, analysts, and industry influencers.

- Excellent leadership and team management skills, with the ability to motivate and develop a team of communication professionals.

- A Bachelor's or Master's degree in Communications, Public Relations, Journalism, or a related field.

- Adaptability to work in a fast-paced, dynamic environment, with the ability to manage multiple projects simultaneously and meet tight deadlines.

- Experience working in a hybrid work environment, with the ability to collaborate effectively with colleagues both in-person and remotely.