Description:
Organizational Operations & Systems:
- Overseeing day-to-day operations across departments while strengthening systems in finance, HR, administration, compliance, and risk management. Lead the development and implementation of SOPs, internal workflows, and operational policies to ensure clarity, accountability, and efficiency along with driving long term strategy through 3-year planning and budgeting.
People, Culture & Team Leadership:
- Building and nurturing a collaborative, values-driven culture through structured hiring, performance reviews, internal communication, cross-team coordination, and onboarding practices. Also support organizational growth through workforce planning, contracting, and internal process alignment.
Financial Oversight & Governance:
- Working closely with leadership and finance teams on budgeting, forecasting, financial controls, audits, and compliance. Ensure donor-aligned expenditure tracking, statutory adherence, and strong board documentation and governance processes.
Operational Planning, Risk & Protection:
- Leading continuous improvement across systems, technology, and internal processes.
- Manage operational calendars, decision-making frameworks, succession planning, and organizational risk assessments - while playing an active role in crisis management and protection planning.
Fundraising, Donor Support & Partnerships:
- Supporting fundraising strategy, grant writing, donor reporting, proposal budgets, funder presentations, and partnership development - while maintaining strong funder databases and reporting cycles.
Internal Leadership & Executive Support:
- Serving as the second-in-command for internal operations, driving alignment, problem-solving bottlenecks, and ensuring smooth, high-quality internal functioning.
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