Deputy Director - Learning & Development

Deputy Director - Learning & Development

Job Description:

Strategic Support:

- Assist in developing and implementing the overall learning and development strategy, with a strong emphasis on initiatives that support the growth and upskilling of Talent

Business Acumen:

- Act as the primary strategic learning consultant to leaders to understand their long-term roadmaps, business priorities (e.g., platform stability, speed, new feature launches, cost optimization), and associated technical and leadership capability needs.Conduct in-depth skills gap analyses to inform the design of targeted learning solutions.

Skills Gap Analysis:

- Proactively identify and diagnose critical skills gaps (e.g., in Cloud Computing, AI/ML, DevOps, Cybersecurity, E-commerce Platforms) across the tech organization using data from performance reviews, tech audits, and business metrics.

Technical Roadmap Development :

- Develop and maintain structured learning pathways and curricula for key technical roles (e.g., Software Engineers, Data Scientists, Product Managers, SREs) from onboarding to advanced mastery.

- Utilize a variety of learning methodologies tailored for technical audiences, including hands-on labs, simulations, coding challenges, and collaborative learning platforms.

Culture of Continuous Learning:

- Drive usage and adoption of learning experience platform for all BU's , Work with tech managers to embed a culture of continuous learning, coaching, and knowledge sharing within their teams.

Learning Technology & Innovation:

- Stay abreast of the latest trends and technologies in technical learning and development. Evaluate and recommend innovative learning modalities

Metrics & ROI:

- Establish and track key metrics (KPIs) to measure the effectiveness and business impact of all learning programs, such as:

- Time-to-competency for new hires.

- Certification attainment rates.

- Application of new skills on the job (e.g., project quality, speed, or stability improvements).

- Learning cost per employee and overall training ROI.

Reporting:

- Create and present regular reports and dashboards to senior technology and HR leadership, providing data-driven recommendations for program iteration and investment adjustments

Technical Stakeholder Management:

- Build and maintain strong relationships with key technical stakeholders, including VPs of Engineering, Engineering Sr.Directors/ Directors , Tech Leads, and individual contributors, to ensure alignment and buy-in for technical learning initiatives. Act as a trusted advisor on technical learning strategies.

Content Curation:

- Curate a best-in-class mix of learning solutions, including custom-developed internal courses, external vendor training, certifications