DENTSU - Vice President - Account Management

The purpose of this role is to manage the day-to-day client relationship and ensure seamless delivery across all touchpoints. This includes implementing the client's strategic vision, achieving defined financial targets, and fostering a trusted, long-term partnership.

Job Description:

Dentsu is a network designed for whats next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands: Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

iProspect, is a global digital-first end-to-end media agency.

Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth for the worlds most iconic brands working across a network of more than 8,000 media and performance specialists throughout 93 global markets.

Operating in over 145 markets worldwide with more than 66,000 dedicated specialists and partnering with 95 of the top 100 global advertisers our collective vision is to be at the forefront of people-centred transformations that shape society.

Key responsibilities:

- Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients.

- Builds strong client relationships as a trusted advisor with senior client and industry stakeholders. Deepens the relationship to ensure retention and growth.

- Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service.

- Immerses self and team in clients business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows clients products inside out and applies this knowledge to deliver innovative, ambitious client plans and service.

- Uses account plans to stimulate and track future work; manages resources effectively.

- Understands client commercial framework and works with senior account leadership to ensure business is run profitably.

- Improves client satisfaction to expand existing revenue streams and build new ones.

- Manages systems for forecasting accurate spend and track progress.

- Translates agency strategy into innovative, executionable business plans for own client that deliver business value.

Become a champion for meaningful progress:

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

If you want to belong to a one global network where opportunities are limitless we look forward to welcoming you.

Sound exactly like the sort of role for you? Apply now!!!

Location: Mumbai

Brand: Iprospect

Time Type: Full time

Contract Type: Permanent

Required Skills & Qualifications:

Experience: Minimum of 10-15 years of progressive experience in account management within an agency environment (digital, advertising, marketing, or similar), with a proven track record of managing large, complex client portfolios and leading account teams. At least 3-5 years in a senior leadership role.

Strategic Acumen: Exceptional ability to think strategically, develop comprehensive account plans, and translate business objectives into actionable solutions.

Client Relationship Management: Demonstrated expertise in building, growing, and retaining high-value client relationships at the senior executive level. Proven ability to influence and advise C-suite stakeholders.

Business & Commercial Savvy: Strong understanding of business models, financial performance indicators, and the ability to manage accounts profitably. Experience with forecasting and revenue expansion is critical.

Leadership & Team Management: Proven leadership skills with the ability to inspire, motivate, and develop high-performing teams. Experience in mentorship and performance management.

Communication & Presentation: Outstanding verbal, written, and presentation skills. Ability to articulate complex ideas clearly, concisely, and persuasively to diverse audiences.

Industry Knowledge: Deep understanding of the client's industry, market trends, competitive landscape, and the broader economic environment.

Problem-Solving: Proactive and innovative problem-solver, adept at navigating complex challenges and delivering effective solutions.

Adaptability: Ability to thrive in a fast-paced, dynamic agency environment and adapt to evolving client needs and market conditions.

Education: Bachelor's degree in Marketing, Business Administration, Communications, or a related field. Master's degree (MBA) is a significant plus.