DENTSU - Senior Client Service Director

Description: The Senior Client Service Director is a key leadership role responsible for driving strategic B2B marketing and media initiatives, operational excellence, and business growth across a diverse client portfolio.

Supporting the Managing Director, this role oversees daily operations, P&L management, client relationships, and new business acquisition.

Key Responsibilities:

- Leadership & Strategy: Lead strategic planning, client engagement, and operational excellence across teams.

- Account Growth: Build senior client relationships, identify growth opportunities, and ensure strong account health.

- Financial Management: Oversee account P&L, forecasting, profitability, and resource planning.

- Campaign Excellence: Guide strategic marketing, media, and consulting initiatives, ensuring high-quality execution and innovation.

- Data & Insights: Ensure accuracy and insight-driven reporting to optimize performance.

- People & Partnerships: Mentor senior staff, manage vendor relationships, and foster a collaborative team culture.

- New Business: Lead pitches and contribute to Dentsu B2Bs product and service evolution.

Qualifications:

- 15- 18 years in B2B marketing/media with 5+ in digital leadership.

- Proven expertise in strategy, client management, and financial governance.

- Strong commercial acumen, digital fluency, and industry leadership.

- Track record of client growth, staff development, and new business success.