Delivery Manager - Engineering

Job Description: Engineering Delivery Manager

- Track and report delivery health metrics project health, velocity, defect rates, SLA adherence, schedule and cost and take corrective action proactively.

- Ensure technical deliverables align with the architectural guidelines of the BU.

- Continuously improve delivery play books focused on efficiency, delivery quality and cost optimization.

Technical Leadership & Solutioning:

- Provide hands-on guidance on architecture, engineering decisions, and problem resolution.

- Drive design and code reviews, technical spike evaluations, and proof-of-concept initiatives where needed.

- Champion engineering excellence CI/CD practices, automated testing, DevSecOps, and platform reliability within all BU projects.

- Serve as an escalation point for technical blockers and engineering challenges across BU projects.

Pre-Sales & Solution Engineering Support:

- Partner actively with the Pre-Sales teams in contributing towards technical solutioning for new opportunities within the BU's domain.

- Contribute to the creation of technical proposals, solution architecture documents, effort estimates, and BOM/BOQ for RFPs and RFIs.

- Participate in technical discussions and solution presentations with prospective clients, articulating engineering approach and delivery methodology.

- Contribute to reusable solution accelerators, reference architectures, and delivery playbooks that strengthen ShellKode's pre-sales assets.

- Provide domain-specific inputs to the BU Head and Client Delivery Director on capability gaps vs. pipeline demand.

Resource & Capacity Management:

- Manage the engineering talent pool within the BU allocation, utilization tracking, bench management, and skills inventory.

- Work with the BU Head to plan hiring, up-skilling, and certification roadmaps aligned to the BU's delivery pipeline and technology roadmap.

- Ensure optimal resource deployment across BU projects, balancing load and mitigating single points of failure.

- Mentor and develop project leads, tech leads, and senior engineers within the BU.

Risk & Issue Management:

- Proactively identify, assess, and communicate technical and delivery risks across all BU projects throughout the project lifecycle.

- Develop and drive mitigation and contingency plans for delivery risks, technical debt, and engineering bottlenecks.