Delivery Manager - BPO Operations - Finance

Delivery Leader

Accounting & Finance - B.Com/ M.Com, ICWA, CA, MBA

Roles and Responsibilities:

- Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency

- Assessing and enhancing the efficiency of internal and external operational processes

- Leading and motivating staff to achieve organizational objectives

- Overseeing the recruitment process to attract the best candidates and reduce employee turnover

- Mentoring and inspiring employees to key into the vision of management

- Establishing policies that improve and promote account vision and culture

- Evaluating company performance and recommend strategies to improve results

- Collaborating with management and other stakeholders to raise capital and carry out other business-expanding strategies

Skills and Qualification:

- Minimum Bachelor's degree in Business Administration or industry-relevant equivalent. Master's degree is a plus.

- Proven experience in a senior executive role

- In-depth understanding of the industry and the workings of different departments of a company, including finance, recruitment and human resources

- Excellent leadership and organizational skills

- Knowledge of accounting, financial analysis and data analysis

- Outstanding written and oral communication skills

- Strategic planning and business development

- Experience in budgeting and finance