Delivery Manager - Application Development

JOB DESCRIPTION:

We are looking for an experienced Account Delivery Director to lead end-to-end delivery and customer engagement for a strategic automotive account. Experience in managing large Fixed Price engagement is a must have, must have managed team size of 200+ FTEs, and also someone who can join early.

The role will own delivery governance, financial performance, customer relationships, operational excellence, and growth support across large-scale IT services and transformation programs.

Key Responsibilities:

- Own end-to-end delivery across Fixed-Price, Managed Services, and T&M engagements.

- Lead large and complex programs, ensuring delivery quality, timelines, scope, profitability, and customer satisfaction.

- Own account P&L, revenue, margins, forecasting, utilization, and financial governance.

- Establish executive governance, QBRs, steering committees, and act as the senior escalation point for delivery issues.

- Build strong relationships with automotive business and technology leaders and act as a trusted technology transformation advisor.

- Partner with Sales and Client Partners on RFPs, solutioning, estimations, proposals, and account expansion.

- Drive continuous improvement, automation, cost optimization, risk management, and operational excellence.

- Identify opportunities for mining, cross-selling, and long-term account growth.

Experience & Qualifications:

- 16+ years of experience in IT services and technology delivery.

- Proven experience leading large, complex fixed-price programs.

- Strong background in application development, transformation, and global delivery models.

- Experience managing large distributed teams and offshore/onsite delivery structures.

- Strong commercial and financial management experience, including P&L and project profitability.

- Experience managing 200+ resources and senior client stakeholders is preferred.

- Excellent leadership, communication, stakeholder management, and executive presentation skills.