Delivery Lead - Tech Domain - EdTech

Acclaim Consultants is hiring for a client - a leading Edtech.

Job Responsibilities:

Portfolio Delivery Management:

i. Lead and manage a portfolio of corporate L&D programs across Tech & Data domains (AI, Analytics, Digital Transformation, etc.)

ii. Ensure seamless execution, quality delivery, and adherence to SLAs across engagements

Client & Stakeholder Management:

i. Build and maintain strong relationships with enterprise clients

ii. Act as the primary escalation point and ensure high client satisfaction and retention

Service Delivery Excellence:

i. Drive end-to-end program delivery including onboarding, execution, tracking, and closure

ii. Implement best practices in delivery governance, reporting, and performance management

P&L / Revenue Ownership:

i. Own financial performance of delivery portfolios, including revenue realization, cost optimization, and margin management

ii. Identify opportunities for account growth and cross-selling

Team Leadership:

i. Lead, mentor, and scale high-performing delivery teams

ii. Foster a culture of accountability, collaboration, and continuous improvement

Pre-Requisites:

- Experience: Minimum 15+ years in delivery/program management

- Proven experience in managing large-scale corporate L&D or consulting projects

- Strong exposure to Tech & Data domains (AI, Analytics, Digital, IT services, etc.)

- Demonstrated experience in P&L / revenue management