Delivery Lead - Procure To Pay & Order To Cash

Job Title: Delivery Lead - PTP & OTC (Manager)

Location: Pune

Shift Timings: 9:00 AM - 6:00 PM

Employment Type: Full Time, Permanent

About the Role

We are seeking a seasoned Delivery Lead - Procure to Pay (PTP) & Order to Cash (OTC) to manage end-to-end operations for Accounts Payable and Accounts Receivable functions. The role involves managing service delivery, process improvements, compliance, stakeholder relationships, and team performance across all PTP & OTC operations.

Key Responsibilities

Accounts Payable (PTP):

- Oversee end-to-end AP operations including invoice processing, payment runs (EFT, wire, cheques, etc.), month-end accruals, and vendor/bank/GL reconciliations.

- Ensure timely, accurate SLA delivery, and drive AP process improvements.

- Provide AP domain expertise in write-offs, provisions, and ad-hoc finance activities.

Accounts Receivable (OTC):

- Manage AR functions such as invoicing, payment application (ACH, lockbox, direct debit, credit card), control account reconciliation, and write-offs.

- Deliver on monthly close requirements, reporting, and reconciliations with accuracy and timeliness.

People & Stakeholder Management:

- Lead and mentor a high-performing team; drive performance, motivation, and career development.

- Participate in client meetings, presentations, and workshops to understand requirements and tailor delivery models accordingly.

- Ensure SOX, US GAAP, and statutory audit compliance across both PTP and OTC.

- Manage escalations, resource planning, and administrative functions.

Process Excellence & Reporting:

- Identify gaps and improvement opportunities; initiate and implement process control mechanisms.

- Lead transitions and support change management across AP/AR functions.

- Prepare and manage performance dashboards, SLA trackers, and internal MIS.

- Conduct regular review meetings with internal and external stakeholders.

Candidate Requirements

Experience:

- 14+ years of overall experience in Finance & Accounting, with a strong focus on Accounts Payable and Accounts Receivable.

Domain Expertise:

- Hands-on experience in month-end close activities, reconciliations, and payment processing.

- Proven experience leading transitions and working in BPO/ITES environments.

- Strong interpersonal and stakeholder management skills.

- Sound understanding of compliance frameworks (SOX, US GAAP).

- Strong project management skills and ability to handle multiple deliverables in parallel.

Key Skills:

- PTP / OTC Operations

- Accounts Payable & Receivable

- Invoice & Payment Processing

- Month-End Closing & Reconciliations

- Compliance (SOX, US GAAP)

- Team Management & Leadership

- SLA & KPI Management

- Transition Management

- Process Improvement & Automation

Industry Type: ITES / BPO / KPO

Functional Area: Finance & Accounts (PTP/OTC)

Why Join Us?

- Strategic leadership role in a global finance operations setup.

- Opportunity to lead large-scale AP & AR processes with international exposure.

- Fast-paced, process-oriented environment with growth and learning opportunities