- We are seeking experienced & dynamic Logistics and DTC Delivery Manager who will be responsible for overseeing the end-to-end delivery of logistics and direct-to-consumer (DTC) operations, ensuring seamless, efficient, and cost-effective supply chain and customer fulfillment processes.

- This role involves strategic planning, operational execution, and performance optimization of logistics (including transportation, warehousing, and last-mile delivery) and DTC operations (e.g., order fulfillment, customer experience, and returns management). Additionally, the Delivery Manager will lead and manage an offshore team supporting logistics and DTC operations, ensuring alignment with organizational goals, high productivity, and quality service delivery.

- The role requires collaboration with cross-functional teams, third-party vendors, and stakeholders to drive operational excellence and customer satisfaction. This role also requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone.

Qualifications:

- 10+ years of experience in logistics, supply chain, or DTC operations, with at least 5+ years in a managerial or delivery-focused role.

- Proven experience managing end-to-end logistics processes, including transportation, warehousing, and last-mile delivery.

- Hands-on experience with DTC operations, including e-commerce fulfillment, order management, and customer experience optimization.

- 4+ years of experience managing offshore or remote teams, preferably in logistics, DTC, or customer support functions.

- Demonstrated success in implementing process improvements, cost reductions, or technology solutions in logistics or DTC environments.

Technical Skills:

- Proficiency with logistics and DTC technology platforms, such as WMS (e.g., Manhattan, Oracle WMS), TMS (e.g., Oracle Transportation Management, Blue Yonder), OMS, or e-commerce platforms (e.g., Shopify, Magento).

- Strong knowledge of ERP systems (e.g., Oracle NetSuite, SAP, Microsoft Dynamics) and their integration with logistics/DTC workflows.

- Familiarity with data analytics tools (e.g., Tableau, Power BI, Excel) for performance monitoring and decision-making.

- Understanding of automation, AI, or IoT technologies in logistics and supply chain is a plus.

Didn’t find the job appropriate? Report this Job

Similar jobs that you might be interested in