Delivery Head - India Business

About Client-Leading Global IT Service MNC

Role- Delivery Head - India Business (24-30 yrs)

Location- Chennai, Hyderabad, Bangalore, Mumbai, Delhi NCR

Role Summary

We are looking for an experienced Delivery Head to lead strategic delivery operations across enterprise clients in India. The role will be responsible for managing large delivery portfolios, ensuring operational excellence, driving customer success, and supporting business growth through consistent execution and delivery leadership.

Key Responsibilities

- Own end-to-end delivery of technology programs, managed services, and transformation initiatives across India accounts.

- Ensure delivery excellence through strong governance, quality management, risk control, and operational discipline.

- Partner with business leaders, sales teams, and account stakeholders to drive customer satisfaction and account growth.

- Lead large delivery organizations comprising project managers, architects, engineering teams, and service delivery professionals.

- Drive portfolio performance including revenue, profitability, utilization, productivity, and customer outcomes.

- Establish scalable delivery frameworks, best practices, and continuous improvement programs.

- Ensure compliance with organizational policies, security standards, and contractual obligations.

- Support strategic initiatives including cloud transformation, digital modernization, infrastructure services, and application delivery.

- Mentor future leaders and build high-performing teams across delivery functions.

Preferred Experience

- 18+ years of experience in IT services delivery, managed services, or digital transformation programs.

- Proven experience managing large enterprise accounts and multi-service delivery portfolios.

- Strong commercial acumen with ownership of revenue, margins, customer success, and operational KPIs.

- Experience leading large distributed teams and managing senior client relationships.

- Excellent stakeholder management, strategic thinking, and leadership capabilities.