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Posted by

Mehul

Recruiter at Conviction HR

Last Active: 13 August 2026

Job Views:  
476
Applications:  127
Recruiter Actions:  0

Posted in

BPO

Job Code

1696048

Delivery Excellence Partner - Lean/Six Sigma

Posted 3 months ago
Posted 3 months ago

We are Hiring for One of the India's Largest Employer for Lean Six Signma- Delivery Excellence Opportunity!

Key Mandates:

- Lean Six Sigma Black Belt/MBB Certified

- Practical application in deploying Data analytics, Machine learning, Artificial Intelligence, RPA, Automation

- Domain- FAO (Finance & Accounts Outsourcing), SCM (Supply chain management), HRO (HR Outsourcing)

- Shift: Willing to work in all shifts (currently afternoon shift)

The purpose of the job or role:

- To drive Data driven culture in operation by imparting various quality tools and methodologies trainings.

- To ensure that the best in class client satisfaction rating is achieved by leveraging Delivery Excellence initiatives

- To facilitate deployment of Quality management system(iQMS) including ISO and CMMi practices

- To drive business process improvements leveraging Lean Six Sigma

Primary Responsibilities :

- Conduct Thought leadership workshops and develop continuous improvement roadmap for the associated client accounts.

- Lead & mentor Process Improvement projects leveraging Lean Six Sigma methodologies to deliver targeted Business value and productivity improvements.

- Build and develop competencies on Quality Management Systems, Lean Six Sigma and digital transformation techniques.

- Drive innovation and automation projects to deliver award winning case studies in internal and external forums.

- Drive effective No Surprise framework to ensure process risks are proactively identified and mitigated for the associated client accounts.

- Effectively engage with clients and internal stakeholders to ensure Delivery Excellence Initiatives are effectively deployed and recognized.

Critical Success Factors :


- Excellent communication and presentation skills

- An eye for detail, analytical and data oriented with logical problem solving approach - Client and Stakeholder management skills

- Influencing Skills

- Program management skills - soft skills & networking

- Assertive & self driven with an attitude of challenging the status quo

- Ambitious or Goal oriented with a will to make it happen.

Education/Certification/Experience Requirements :

- Overall 10+ plus years of work experience with proven expertise in business problem solving and delivering significant business value to the clients and internal stakeholders. Exposure to Service industry is must.

- Should be able to demonstrate experience in practical application of Lean Six Sigma techniques, Automation, etc. Experience in deploying Data analytics, Machine learning, Artificial Intelligence,etc would be an advantage

- LSS Green belt must. QMS, Black Belt, Master Black belt, Agile, Digital competencies and PMP certifications would be an advantage.

- Atleast 4 years of experience as Lean Six Sigma or Transformation professional for FAO, SCM, HRO processes is must.

- Educational Requirements: MCOM, MBA in Finance, CA/ICWA or Engineering background with proven black belt or transformation expertise in FAO,SCM,HRO processes

- Shift: Willing to work in all shifts (currently afternoon shift) and willing to travel to any location as per client/organization requirements.

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Posted by

Mehul

Recruiter at Conviction HR

Last Active: 13 August 2026

Job Views:  
476
Applications:  127
Recruiter Actions:  0

Posted in

BPO

Job Code

1696048

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