Delhivery - Senior Director - Direct P&L Owner - IIM/ISB/MDI/FMS

Description:

About the job:

Position Overview: We are seeking a P&L owner with operational and consumer marketing chops to join our team to lead the Delhivery Direct - Intercity Business. The business has been growing over the last 3 years while we have established a 0-1 journey. We want an owner to take it from 1-10. This role is pivotal in driving revenue growth, delivering customer service, identifying market opportunities, forging partnerships, and optimizing business margins.

Location: Bangalore

Key Responsibilities:

- Develop and execute strategic projects to drive revenue and margin growth within Delhivery Directs Intercity Business, including product functionality, niche segment specific services (ex. relocation and gifting) and price optimization.

- Collaborate with product, marketing, CS and operations teams to rapidly grow the business to 10X over the next 2 years.

- External Market Analysis and Identification of new levers of growth including partnerships that involve collaborative GTM

Requirements:

- MBA from top tier B schools preferred

- Were ideally looking for 10-15 years of experience within the top consumer service apps in India is essential - you should have primarily led the growth of the service overall or a large segment within the same

- We are also keen on ex-founders who have spent more than 3 years addressing similar problems with more than 10 years overall experience

- Strong understanding of product management, marketing and service operations is essential

- Were looking for excessive energy, optimism and grit specifically as characteristics essential for this role