Data Sutram - Strategic Account Manager

Key Responsibilities:

1. Client Relationship Management

- Own and manage relationships with enterprise BFSI clients to ensure long-term success.

- Go & meet client premises every week.

- Stakeholder management with different departments across the client.

- Understand client requirements, gather business requirements & plan priorities.

2. Farming Experience

- Identify new business opportunities within existing accounts and drive upsell/cross-sell initiatives.

- Proven track record of increasing net new ARR within client deals.

- Drive contract renewals, expansion deals, and revenue targets for key accounts.

3. Industry & Market Intelligence

- Stay updated on lending, financial services, fraud & credit risk.

- Act as the voice of the customer, influencing product development based on client feedback.

Qualifications That We Look For:

- 7-8+ years of experience in Strategic Account Management, Enterprise Sales, or Customer Success in BFSI, Fintech, or SaaS.

- Motivated by wealth creation & incentives.

- Proven track record of managing enterprise accounts and driving revenue growth.

- Proven track record of farming.

- Strong understanding of financial services, risk intelligence, and AI-driven analytics.

- Excellent communication, negotiation, and relationship management skills.

- Experience working with CXOs, decision-makers, and financial stakeholders.

- Experience in contract negotiations, deal structuring, and revenue forecasting.