D2C Head - Book Store Chain

Location: Bangalore.

- We are seeking a dynamic D2C Head for a leading bookstore chain to drive online growth and customer engagement.

- The role involves managing the brand's website, performance marketing, CRM, and end-to-end digital sales strategy.

- You will optimize user experience, improve conversion rates, and lead campaigns across digital channels.

- The ideal candidate has 7-12 years of experience in e-commerce or D2C brands, strong analytical skills, and a deep understanding of customer journeys.

- Own and drive the end-to-end D2C business strategy, including revenue growth, profitability, and customer experience.

- Manage the P&L for the D2C channel and ensure sustainable growth.

- Develop strategies to improve customer lifetime value (CLV) and overall business performance.

- Identify growth opportunities through data-driven insights and experimentation.

- Experience in books, publishing, or retail is a plus.

- If you are growth-driven and passionate about building digital businesses, this role offers an exciting leadership opportunity.